General Purchase Policies

These general conditions of sale are the only applicable and replace any other general condition, except in case of prior, express and written cancellation. Sam Parfums may occasionally modify the articles of its general conditions, so it is advisable that these be read at each visit of the page samparfums.es. These modifications are attributable to their publication on the Internet and may not apply to contracts previously concluded. Each purchase on the website is governed by the general conditions applicable on the date of the order. We consider that once you have placed an order, you will have accepted without reservation our general conditions of sale after having read them. Accessing the Portal, you agree to abide by the General Conditions as well as the Conditions of Use contained therein.

Sam Parfums reserves the right to modify the prices of the products, although the prices stated at the time of placing the order will always be valid for the consumer, even if they suffer subsequent modifications.

The images of the products are merely indicative, lack contractual value. The conditions of the products are specified in their description.

 

Security in Sam Parfums

You can buy with complete peace of mind because we dedicate a great effort in having resources with which to guarantee the security of your purchases and your data.

 

Originality Guarantee

All our products are original, have been acquired within the European economic space and therefore are free transit. None of our products has been modified or tampered with.

Sam Parfums guarantees the originality of all its products, offering the possibility of return according to the above conditions if the customer had signs of having a merchandise whose originality is doubtful.

 

Taxes and Prices of Products

Sam Parfums wants to offer its customers the best prices in the online market, updating the rates to the needs of our customers.

All the prices of the products appear with the current tax included.
Perfumería Sabina reserves the right to modify its prices at any time. In case of modification of a price, the products will be invoiced with the current price during the registration of the order.

 

Warranty and lack of conformity

In case of defective product, Sam Parfums will offer you the free replacement, assuming the shipping costs that may be generated. Respond to the lack of conformity that manifests within a period of two years from delivery.

The consumer and user must inform Sam Parfums of the lack of conformity within two months after he became aware of it.

Fashion and accessories guarantee

All products such as Textile, Watches, Glasses and Bags purchased from Sam Parfums are covered by a "Warranty" or "Certificate of Authenticity" issued by the manufacturer.

The product warranty lasts 24 months from the date of purchase and covers defects resulting from defects in materials and workmanship. It will be granted only if the reason for the claim is derived from manufacturing defects, which must be verified by an authorized technical service to proceed with the free replacement of the component considered to be defective.

The following points are excluded from the guarantee: damages caused by accidents, by improper handling, by lack of diligence or by interventions of unauthorized third parties as well as secondary damages to these circumstances. The warranty also does not cover normal component wear.

 

How can I access the guarantee?

To make use of the guarantee, it is essential to keep the guarantee certificate for textiles, watches, certificate of authenticity for glasses and bags and proof of purchase.

To make the guarantee effective, contact us at 928 349 816 or send an e-mail to atencionalcliente@samparfums.es